Consulting & Support Rates
EFFECTIVE 1/1/2013
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Tax & Business Consulting, On Site Installation, Setup, and Computer Support |
$60.00 minimum for first 15 minutes - 1/10 hour increments thereafter at $240.00/hour |
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Local Travel Time |
$120.00/hr point-to-point |
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Miscellaneous |
Actual air, taxi fare. Hotel and meals at local per diem per CONUS tables |
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Telephone, Dial Up, and Remote Support* |
$60.00 minimum for first 15 minutes - 1/10 hour increments thereafter at $240.00/hour |
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Email Support |
$60.00 per incident minimum, $240.00/hour in 1/10 hour increments for time after 15 minutes spent on problem |
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Training Sessions Web Sites |
Contact ASP Helpdesk for a flat fee contracted rate on training or web site development. Training can be done for individuals or groups. ASP Helpdesk tailors sessions to the specific needs the client. |
| * Remote Support Technology Surcharge |
A $50.00 remote support technology surcharge will apply per incident where it is necessary to use ASP's web based support module. Clients set up with pcAnywhere or RDP will not be charged this surcharge unless those options are not working or otherwise unavailable. |
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All rights reserved. |